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Join the Chamber as our Sales Support Co-ordinator - Small Business and help to grow and support our members in the region.

Sales Support Co-ordinator - Small Business

Employment Details

Based: Newcastle City Centre

Department: Membership

Employment Basis: Full-time with the use of flexi time

Salary: £20,000 + £3,500 bonus potential + Chamber benefits package

Closing Date: Monday 9th December 2019 - 9.00am

Start Date: January 2020


We seek to recruit a Sales Support Co-ordinator to join our fantastic membership team. This is an excellent opportunity for the right person to be part of a passionate and hard-working team to help grow and support our members. North East England Chamber of Commerce is the region’s largest membership organisation, representing 3,000 businesses. From SMEs to multi-nationals, the Chamber brings business people together across a range of member events, to ensure they get access to the best possible support. For over 200 years, we have been helping businesses and individuals grow their network, knowledge, influence and reach.

What you’ll be doing

  • Identifying prospective members through desktop research
  • Account management of existing members
  • Directly contacting businesses through telephone, email and social media to generate appointments
  • Align member recruitment activity with marketing campaigns
  • Assist with member enquires
  • Maintain accurate CRM records
  • Develop referral networks with existing members
  • Attending Networking Events

What we’ve got to offer

Promoting a healthy work life balance is important to us at the chamber! We believe that providing the right foundations will enable our colleagues to feel energised to achieve their goals and be the best they can be. Colleagues are entitled to a number of benefits including: -

  • Attractive salary of £20,000
  • Achievable on target bonus of £3,500
  • A motivating, encouraging environment to work, based out of our recently refurbished modern offices in the heart of Newcastle city centre
  • Learning and development opportunities to enable progression
  • Flexible working
  • An environment to which we promote a positive culture - we enable change, encourage challenge and demonstrate commitment
  • 25 days holiday plus 8 additional bank holidays per year
  • Pension scheme, combined 8% contributions
  • Health cash plan provided by Westfield Health

What we need to see

Our team is passionate about North East business and have the ability to work hard to achieve desired outcomes. Skills and experience are important but what is important above all else is character and willingness to learn and achieve. It is vitally important that we find the right person who fits into our beliefs and culture here at the Chamber. Some of the other things we are looking for include:

  • Proven track record in B2B Sales and Customer Care
  • Target driven
  • Ability to plan, organise and prioritise workload
  • Well-developed interpersonal & communication skills including strong social media skills
  • Customer orientated & focused
  • Able to achieve multiple deadlines and targets
  • Experience working with CRM systems

How to apply

If you feel you have the necessary skills, experience and personality to undertake this role, please forward your CV and cover letter to Martin Potts, People and Performance Manager @

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