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Accessing your Chamber Business Support Services

Chamber Business Support Services

To access Chamber online business support click here and log in.

Chamber Business Support Services offers members easy access to four essential services that can help you deal with key issues you may encounter in day-to-day business. As part of your Chamber membership you have access to:

One Advice Line

One phone number - 0191 374 6440
Access to HR, health & safety, legal, tax and VAT advice

One Website

Featuring a comprehensive library of employment, legal and health and safety documents. Access via the member area once you login

Plus Legal Expenses Insurance

Providing cover across 11 sections, up to £100,000 per claim and £1,000,000 in the annual aggregate, with no excess.


  • Advice line - unlimited access* to experienced HR advisors - call as often as you need to
  • Available 24/7, 365 days a year
  • Website - over 350 free downloadable employment documents
  • Free HR Healthcheck
  • Insurance - cover for employment disputes including representation costs and awards


  • Advice Line - unlimited access* to experienced legal advisors
  • Available 24/7, 365 days a year
  • Website with approximately 200 free downloadable legal documents for a business
  • Insurance - cover for your business includes property disputes, data protection, license protection, criminal prosecution plus jury service
  • Insurance - cover for employees includes personal injury, motor disputes and wrongful arrest defence

ChamberHealth & Safety

  • Advice line - unlimited access* to health & safety specialist advisors
  • Available during office hours
  • Website with over 200 free downloadable health & safety documents
  • Insurance - cover to help you defend health & safety prosecutions


  • Advice line - unlimited access* to experienced tax and VAT advisors
  • Available during office hours
  • Insurance - cover to deal with a full HMRC enquiry, aspect enquiries, PAYEdisputes and VAT disputes

For more information click here to download our full Business Support Services brochure in PDF format.