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Here at the Chamber, we want to support your business and you in every way possible. As part of this approach we will be keeping you informed of important developments in relation to COVID 19.

This page will be updated daily with any new information that helps to support businesses during this time.

Update from the Chamber on Covid 19


Last updated: Wednesday 1 April 10:00

This PDF compiles all of the available guidance for businesses on:

  • All business support measures announced so far
  • The Coronavirus Business Interruption Loan Scheme (CBILS)
  • Coronavirus Job Retention Scheme
  • Official guidance for employers and employees inc. guidance on key workers, vulnerable children, educational settings and non-essential shops
  • Chamber International inc. global trade and travel advice
  • Isolation, social distancing and mental wellbeing
  • Guidance from Chamber specialists
  • Offers from Chamber members
  • How you can help

We are updating the information on a daily basis so please check back for any developments.

Your questions answered

The Chamber's policy team have put together a set of the main questions businesses might be asking right now, you can view the Q+A here and will be updated regularly.

North East England Chamber of Commerce Relief Fund

The Chamber board has allocated a fund of £100,000 to which members can apply for a 50% or 100% rebate on their membership subscriptions for the next three months.

Important Documents from Quest

Quest, the Chamber's business support service have provided our member's with the following documents:

Chamber's Statement on COVID 19

Published Monday 16th March

National Government Support

As part of the British Chambers network we have direct access to the highest levels of Government. Please pass on information to us, in complete confidence, about any specific difficulties you are facing so we can in turn ensure BCC can feed that detail into their Government briefings on what is needed at a national, operational level. If it is problem for North East businesses it will be, without doubt, a problem for others around the country.

Some of you may also be in a position to deliver products and services that are in short supply at present. The opportunities for businesses with specific manufacturing expertise are detailed on the link at the bottom of this page.

Chamber Events

While the Chamber aren't able to deliver physical events for you, you will find details and registration for of our webinars and online networking events here. We are working to further develop and add to this programme. Chamber events are open to Chamber members only. Information on this programme can be found here.

Information on Chamber events programme suspension:

Throughout the COVID-19 pandemic the Chamber events programme is indefinitely suspended. All events throughout this suspension will be postponed, this extends to our Area Meetings, Forums and our International Trade courses. We will endeavour in the future to rearrange many of the events due to take place during this suspension. As soon as we are able, we will communicate directly with members registered to attend confirming details of any rearranged events.

Once this suspension ends we will work tirelessly to quickly return our programme back to normal for you. We have plans in place to schedule a special series of events across the region immediately after the suspension. Our aim being to support our members with individual queries and bring members back together growing their networks like usual, face to face.

Member Services

We want to reassure you that all of our membership services in terms of making connections, getting advice and policy work are available as usual. As part of our long-standing business resilience planning, we have the technology necessary to allow our teams to work flexibly, either from home or other locations.

Please keep in touch with your relationship manager for any support you require. They would be very happy to hear from you and get an update on your company or help you with any new business connections.

Chamber International Trade Documentation

It is imperative we continue to provide our documentation service for our members and this will remain uninterrupted. Any business seeking clarification on any export issues is welcome to contact a team member on

Information Sources

We understand that it can be difficult to identify the best source of information that is relevant to you so here is a link to the Government website which we believe will be the most benefit.

Our policy team also has excellent access to the latest advice and expert guidance on coronavirus and will update our website and social media channels regularly, with news on business issues. Here is a link to the latest version.

The Quest resource on the Chamber website has information on HR issues and is a hub of useful information on a range of topics.

You may well have specific questions on the coronavirus and we will do our best to answer them and will post them on our website in case they are helpful for other members. Please send them to

Your Chamber is there for you

Everyone at the Chamber is determined to provide support for our members and ensure we are at the heart of the region’s resilience during these current difficult times.

If anyone is struggling with their mental health at present there is also advice on this NHS website

Please stay safe and keep in touch with us so can we help in any way we can.

To ensure you have the best information possible to support your business we will be updating our advice and information every Tuesday at 12 noon.