Knowledge & insights

Unlimited knowledge, guidance, and insight to help your business be the best it can be.

The latest information, knowledge webinars, opportunities to share your own expert views, and a wide-ranging resource library.

What we do

Grow your knowledge

Our knowledge programme of events means you can make connections and ask your pressing questions on the latest business topics all at the same time.


events and webinars a year providing essential business information

Shared insight

We share the knowledge and expertise of our members, Partners and the Chamber team we give you the information and insight you need to make your business stronger, more efficient and ready for growth.


blogs and articles on key business topics

A wealth of resources

Our seminars, workshops and webinars, as well as online content, means you can catch up in your own time. We cover the latest changes and hot topics across your business – everything from HR, to marketing, to finance and systems – meaning your whole team can benefit.


webinar recordings and video masterclasses in our library

Business efficiencies

Carefully chosen supporting services to save time, money and help with the day to day management of your business.


self-service products for business support, energy and data services

What we offer

The benefits to you and your business.

  • The latest guidance, information and insights on topics that matter most to your business and your team.
  • The opportunity to share your own expert views, content and best practice with our 35,000+ online community.
  • Online knowledge webinars, designed to give business owners or those in management roles the opportunity to hear from experts across business functions from finance to marketing, systems and HR.
  • Unlimited access to five 24/7 business advice lines covering HR, Legal, Health & Safety and Tax, a wide-ranging resource library, and £1m of insurance cover.
  • Cost saving initiatives including our energy bench-marking service, primary health plan, and discounted AA breakdown cover.
  • Discounted B2B data and business credit checking to power your customer growth and protect against late or poor payers.
  • Expert advice and guidance on trade related issues, including operational advice on topics such as customs clearance, VAT and Rules of Origin.
  • Regular trade updates and market insight (including first to know information on inward delegations, overseas visits, trade fairs and exhibitions)

Find out more about our membership packages and how you can benefit from being part of the network.

Got a question about membership or accessing any of your benefits? Get in touch.

Contact your relationship manager or the Chamber team on 0300 303 6322. 

Here to support you and your business

Chamber business support services

Make new connections, increase your knowledge and save time and money.

Chamber business advice services

Access legal, HR, health and safety and tax advice with your membership


Chamber business data services

Get discounts on marketing lists and business credit checking.



From SME’s to multi-nationals we bring businesses and individuals together across a range of member events.


Digital Hub

As a part of our Stronger North East Campaign, our commitment for Connected North East is to digitalise North East businesses.

Adopting technology and digital processes as a business is an important factor in increasing business productivity, reaching customers, reducing your carbon footprint and futureproofing your business as you become more competitive in your sector. It’s vital that business leaders embrace the digital mindset to make the North East region more competitive.

To find out more head to our Digital Hub

Knowledge webinars

Knowledge webinar catch-ups

Don’t worry if you’ve missed any of our recent knowledge webinars, you can catch up at a time that suits you.

To see what knowledge webinars we have coming up click below.

What’s coming up

An introduction to mindfulness for productivity, decision making and focus

As well as being very effective in reducing stress and anxiety, mindfulness has been shown to offer a range of benefits that directly impact performance and productivity.

Catch up now

Chamber transport forum

In this virtual forum we have a presentation from the team behind Go-HI mobility as a service app being rolled out in Scotland.

Catch up now

Quarterly economic briefing

As an organisation that campaigns to make the North East the best possible environment for business, understanding our members’ experiences of the regional economy is vital.

Catch up now

Intelligent customer acquisition to drive performance

In this workshop, our expert panellists from Mediaworks explained how you can use data to identify and optimise spend towards the most valuable customer types.

Catch up now

How to find and win tender opportunities

Find out where to go to find opportunities with local council, NHS and government clients and how to find the most relevant opportunities.

Catch up now

Opportunities in the renewables sector

Following on from COP26 this webinar will be looking at the North East’s renewables sector and opportunities for businesses both in the region and abroad.

Catch up now

Our Latest Report

The Future of Business Development

The Chamber’s latest report looks at the future of business development. In the report we hear from six experts on different aspects of business development, as well as share four case studies of businesses who’ve changed their approach as a result of the pandemic but built on the positives for the longer term.

Has business development changed forever?

During the pandemic, business development was one of the first things to change. Face-to-face meetings were impossible, offices and places of work were closed, people were forced to connect virtually. Read expert insights on what changed, and views on the changes staying for the long term.

Read the report

Chamber podcast series

Informal discussions on a range of business issues effecting North East businesses

The Chamber conversations podcast is a series of informal discussions on a whole range of issues effecting North East businesses, from equality in the workplace to challenges and opportunities facing the digital sector.

Listen now