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Industrial Technology Systems Ltd (ITS)


Company Name:

Industrial Technology Systems Ltd (ITS)

Where are you located

Head Office: ITS House, High Force Road, Riverside Park, Middlesbrough, TS2 1RH North West Office: Darwin House, Suite D, 414 The Quadrant, Birchwood Park, Warrington Cheshire, WA3 6FW

Number of employees


Give us a brief overview of your business

ITS is a market-leading automation systems integrator specialist with over 29 years of experience in delivering the highest level of engineering solutions for highly regulated industries, including pharmaceutical, medical device, chemical process- and energy sectors. ITS provides innovative solutions to improve performance and efficiency through Manufacturing- and Management Information, Process Control, Vision System Solutions, and Regulatory Compliance Training Courses.

Being a Carbon Neutral company, ITS thinks and acts green. By helping deliver your automation projects, we can assist you in reducing your carbon footprint, as well.

We specialise in solving people’s problems in a robust, ethical, environmental, quality and cost conscious manner.

Two years ago, ITS embarked on a journey of cultural transformation to empower employees by giving them authority to take responsibility for delivering positive customer interactions. The result of the series of initiatives is remarkable; everyone at ITS is committed to providing the highest level of service.

We are passionate about understanding our customers’ needs and processes to ensure that we deliver solutions that meet their greatest expectations.

We deeply care about our society and support selected activities that bring positive changes to our wider community, and make our lives better, like charities and sports.

Email: Tel: +44 (0)1642 222232 Website:

What has been your top tip for keeping business going during Covid-19?

Our strategy was to adapt our portfolio of services and solutions to support the operations throughout the Covid-19 epidemic.

ITS has completed many actions over the last few months to protect its employees, help manufacturing companies looking to diversify, address market challenges and meet new customer requirements.

We have introduced contingency plans to reduce the spread of the virus and enable our team to continue serving client needs effectively, remotely, and safely.

The contingency plan also enables our engineering team to continue supporting industry and manufacturing operations, 24/7/365, efficiently, reliably, and safely. We have introduced short-term, flexible, and tailored Service Level Agreements for 3, 6, 9, or 12 months, making it possible to assist manufacturing and processing companies, remotely, in the support of control systems, vision systems, and management information systems. The SLAs are designed to enable companies to maintain production and uptime throughout the pandemic.

We are also pleased to announce that our training courses are delivered online via virtual classrooms. If you are looking to enhance your skills in GxP, Validation, 21 CFR Part 11, Pharmaceutical, Risk Management, CAPA, or Root Cause Analysis, ITS can help you. By clicking on the following link, you can check the dates of our courses: Course Calendar (

Tell us why you are a Chamber member?

The main attraction of the membership is that we can reach out to businesses that otherwise would be difficult to connect with, thus building our communication with them. We frequently share our latest, cutting-edge industry solutions in the member news. This is an excellent way to promote our services and demonstrate our deep industry knowledge to a wider audience and to be there to help people solve their problems.

The Chamber is an authentic source of legal, HR, and business knowledge, which has supported us during COVID-19.