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Handyperson team win further contract to help more householders


An acclaimed Bernicia team helping vulnerable people with minor adaptations and repair jobs around their homes is celebrating a new contract with Durham County Council, allowing them to help even more householders.

The County Durham Handyperson Service covers an 862 square mile patch carrying out work to help scores of older people live independently in their homes.

Now the trusted team of eight handypeople and four administrators has been awarded a further two-year contract by Durham County Council, with a potential to extend for up to a further four years, to provide services to people living in the county.

Since the Handyperson Service began ten years ago it has carried out thousands of minor adaptations across County Durham, with its staff trusted to enter people’s homes and deliver a professional job.

The team carry out minor adaptations, for example the installation of grab rails, external handrails and key safes for people who need some additional support to live safely and independently in their own homes.

Noreen Patterson, of Gilesgate Moor, Durham, contacted the Handyperson Service and handyperson Michael Paling called to fit a hand rail and repair steps to the back door of her home.

“It’s a perfect service really,” she said. “The hand rail was coming off and it was dangerous for me to get down the steps into the back garden. They’ve repaired the brick work and washed the area down after they’ve finished – I rate their service highly.”

Mel Baynes, Bernicia Assistant Director of Care and Support, said: “It’s a testimony to the skills and hard work of the handyperson team that Durham County Council has awarded us a further contract following a competitive tendering exercise. We are delighted that we are able to continue to provide this vital service across the county.

“The team also carry out minor repairs and small household tasks for people over 60 who may need help with jobs around the house that they can no longer do themselves.

“This low cost service might include changing lightbulbs, putting up shelves or fitting a new toilet seat.This removes the stress and worry of locating a reputable tradesman to carry out the work.”

Mel continued: “There’s a real feeling of reward that our team are trusted in customers’ homes and the feedback we get tells us how valued this service is and how positively it can impact on people’s everyday lives.”

The County Durham Handyperson Service can be contacted on 0300 456 2220, or on Facebook @CountyDurhamHandyPersonService